Online EEO Training

Online Training for EEO & Human Resources


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You can review the opening topic of the 1st course in our Online EEO Training series, "Necessity of this Training" for free. Simply click on the image below.

In addition to animations, narration and narrator's notes, (ADA compliant), search feature, and attachments, all courses are student interactive, include quizzes, instructor interaction via email, forums, and much more.

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Online EEO Training

WHY GIVE THIS TRAINING?

Some managers may wonder why they are receiving more EEO training.

More and more frequently, employees are being deposed in discrimination suits and asked about an agency's training program. Often, even though they attended, they do not remember anything about the training.

Only if the participants remember the training will it have any beneficial effect-from either a legal or training perspective. ("Training becomes important step to avoid liability," Ellen McLaughlin and Carol Merchasin, National Law Journal, January 29, 2001)

The principal objective of an EEO program is to create a discrimination-free work environment, shaped by sound and objective management and leadership practices that support effective communication and facilitate early resolution of issues.

The broader mission of the Equal Employment Opportunity program is eradicating discrimination in the workplace.

Many government agencies have many grievances and EEO complaints. Institutions need to view compliance with federal non-discrimination statutes as a continuous work in progress as the law in these areas evolves.

Eliminating and preventing discrimination is part of risk management.


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Online Training for Human Resources & EEO Compliance

Preventing employment discrimination from happening in the workplace is far better than the consequences of a discrimination law suit.  According to the Equal Employment Opportunity Commission (EEOC), in 2008 and 2009 there were more workplace discrimination charges  than ever, with an annual average of more than 94,000 claims and $376 million recovered from employers.

Delta Business Training's Equal Employment Opprotunity training will help you understand the rules and regulations of EEO and help prevent discrimination. Courses and content include:

Course #1: Necessity of this Training
Why give this training?
Preventing Future Harm
Create Positive Social Change
Case Examples

Course #2: Overview of EEO Culture
The Federal Government and EEO: A Statistical Snapshot
Discrimination is Often a Perception
Organizational Culture
Bullying
Cost of Complaints
Rates for Complaints
Taking Complaints Seriously
Emotional Impacts
Caution about Humor
Symptoms and Diagnosis/Audits
Reporting Early
Protected Classes
Conflicting Rights
No Fear Act

Course #3: Interacting with Employees, Managers and Third Parties
Burden on Federal Agencies
Who an Employee Is
Co-Worker Discrimination
Bona Fide Occupational Qualifications (BFOQ's)
Preserving Documents
Management Interaction with Staff
The Other Side
The Issues and Venues are Complicated
Avoiding Unconscious Bias
Issues of Denial

Course #4: Defending Cases/Minimizing Retaliation Defenses
Same Actor Defenses
Lack of Timeliness
After Discovered Evidence
Not Knowing of the EEO Activity
No Temporal Proximity
We Treat All Employees Like That
No Hostile Work Environment
Complaint Procedure Was Not Used
Laches
Mixed Motive
Employer Liability Has Not Been Shown
Using "Me Too" Evidence
Duty of Reasonable Care
Protecting Against Accusations of Discrimination in Terminations
Avoid Excessive Subjectivity

Course #5: Reducing Prejudice
Avoiding and Preventing EEO Problems
The Upsetness Scale
Being Careful About Language
Avoid Using Slurs
Key Questions
After-Discovered Evidence
Use of Official Time

Course #6: Conflict Resolution and Mediation Alternatives
Conflict Resolution
Avoiding Disparate Impact
Cultural Competency
Separating Behavior and Performance Issues
Dealing with Poor Work Habits
Grooming and Dress Code Standards
Sex Issues
Religious Issues
The Douglas Factors
Avoiding E-Mail Back and Forth
Do-Over's/Fix the Problem
Importance of Alternative Dispute Resolution (ADR)
When Mediation is Helpful
When Mediation is Not Helpful
Providing Feedback and Evaluation
Avoid Perception of Retaliation
Avoid Co-Worker Retaliation

Course #7: Rights and Remedies
Free Speech Rights of Government Employees
Ethical Issues
Management has Rights
Core Rights
Operational Rights
Adverse Employment Action
Manager's Personal Liability
Deposition Preparation
Remedies
Disturbing Trends
Mental Health Concerns